Service Network

A small, focused service footprint. One SLA.

Operated from our Toronto, Canada headquarters and supported by regional hubs across North America, EMEA and APAC with on-site field engineers and bonded spares inventory. 4-hour response in tier-1 metros, 24-hour response anywhere on the coverage map.

VANTIX · GLOBAL OPS · 2026
NATURAL EARTH · 1:110M
TORONTO★ GLOBAL HQAUSTINDETROITGREENVILLEMONTERREYROTTERDAMSTUTTGARTSINGAPORESHANGHAIPUNE
Global HQRegional hub10 HUBS · 4 REGIONS · 40+ COUNTRIES

Hubs

Toronto

★ Global HQ
Canada
Coverage
CA East, ON, QC, US NE
Response SLA
4h on-site
Spares warehouse
48,000 sq ft

Dr. Lena Brandt — CEO

Austin

US South hub
USA
Coverage
US South, TX, NM, LA
Response SLA
4h on-site
Spares warehouse
45,000 sq ft

Marcus Reyes — VP US Operations

Detroit

Automotive integration
USA
Coverage
US Midwest, ON, QC
Response SLA
4h on-site
Spares warehouse
33,000 sq ft

Sarah Mendez — VP North America

Greenville

Southeast hub
USA
Coverage
US Southeast, FL, GA, NC, SC
Response SLA
4h on-site
Spares warehouse
22,000 sq ft

James Carter — Field Service Director

Monterrey

LATAM hub
Mexico
Coverage
MX, CO, BR
Response SLA
8h on-site
Spares warehouse
19,000 sq ft

Diego Ortiz — LATAM Lead

Rotterdam

EMEA hub & port
Netherlands
Coverage
NL, BE, UK, FR, DACH
Response SLA
4h on-site
Spares warehouse
5,200 m²

Pieter de Vries — Head of EMEA

Stuttgart

DACH automotive
Germany
Coverage
DE, AT, CH, CZ
Response SLA
4h on-site
Spares warehouse
2,400 m²

Anna Vogel — Automotive Lead

Singapore

APAC hub
Singapore
Coverage
SG, MY, ID, TH, VN, PH
Response SLA
4h on-site
Spares warehouse
2,800 m²

Wei Lin Tan — Head of APAC

Shanghai

Greater China hub
China
Coverage
CN East, KR, JP
Response SLA
4h on-site
Spares warehouse
3,400 m²

Li Jian — Country Manager CN

Pune

South Asia hub
India
Coverage
IN, LK, BD
Response SLA
8h on-site
Spares warehouse
1,600 m²

Rohan Kapoor — India Lead

Logistics partners

Bonded movement of robotic assets, white-glove last-mile and customs brokerage handled by tier-1 partners.

Global 3PL #1
Global 3PL #2
European freight forwarder
Air & sea logistics partner
APAC bonded logistics
US customs brokerage